This is NOT a physical product, only for extra shipping surcharge.
Delivery
Most orders will be shipped within 3-7 business days of being placed. The total processing time may be affected by the stock status of individual items, national holidays, etc.
Order Status
Once your order is dispatched, we will send notifications to the email you provided when you placed the order. The notification e-mail should contains a tracking number to track its progress online.
We also record the very tracking number in account purchase history for registered users.
NOTES: Occasionally, there may be a 24-hour delay in viewing tracking progress from the point of our transmission to the shipper's first scan at one of their destination points.
Shipping Rates
Free standard shipping on orders over $99.00.
The shipping fee offered during checkout may differ based on your shipping address and items selected. See the below table for details.
Shipping Time
United States
Standard shipping:7-13 business days with flat rate charge of US$12.99
Express shipping:5-8 business days with flat rate charge of US$18.99
Australia
Standard shipping:12-15 business days with flat rate charge of US$12.99
Express shipping:5-8 business days with flat rate charge of US$18.99
Canada
Standard shipping:10-15 business days with flat rate charge of US$12.99
Express shipping:5-8 business days with flat rate charge of US$16.99
Chile
Standard shipping:20-30 business days with flat rate charge of US$12.99
Mexico
Standard shipping:15-20 business days with flat rate charge of US$12.99
Express shipping:7-10 business days with flat rate charge of US$18.99
Germany
Standard shipping:10-15 business days with flat rate charge of US$12.99
Express shipping:5-8 business days with flat rate charge of US$18.99
United Kingdom
Standard shipping:10-15 business days with flat rate charge of US$12.99
Express shipping:5-8 business days with flat rate charge of US$18.99
Important Notes
If you have not received your package within the estimated delivery date, you can check your order status online in the account center. If you have any issues regarding your order, please feel free to contact us.
*We do not offer to ship to every country. If your location is out of range of our distribution, send us an email, and we'll do our best to help you.
Additional INFO
All delivery time are estimated and yonmos is not responsible for delays due to some unpredicted factors (weather, courier factors, customer error, holiday-related delays) and any other unforeseen factors.
If you have any questions, please feel free to contact our support team at service@yonmos.com.
You can also contact us via Instagram Messenger and Live Chat.
